Privacy Policy
This policy explains what Ad in Space collects, why, who we share it with, and the choices you have. We follow the New Zealand Privacy Act 2020, and the privacy laws of the other countries where we operate.
What we collect
- Your mobile number, to sign you in.
- Your first and last name, to contact you. Other users never see it.
- Your business details: name, category, address, opening hours, the year it opened and the country you trade in.
- Your listings: their location, photos and details.
- Verification: a video of up to 30 seconds of your space, with the phone's location and compass readings taken while filming.
- Bookings: dates, ads and artwork, delivery details, install photos, parcel confirmations and ratings.
- Content you provide to the AI image maker: text, logos and photos.
- Payments: Stripe holds your card and we never see the full number. Wise holds your bank details; we keep only a short summary, such as the last four digits.
- Reports you send us about listings.
- Device data: a notification token for sending you alerts. Location and camera are used only while you use a feature that requires them.
- Error reports: when something fails, the app sends us what failed, a random ID for this phone, the app and system version and the phone model. They do not include anything you have entered or saved. We delete them after 30 days.
- Crash reports and app usage statistics, only with your consent. You can change this at any time in Account.
We do not track you across other apps or websites, and we do not show you ads based on your information.
How we use it
- To operate the marketplace: sign-in, listings, bookings, payments, payouts to space owners, production and delivery of ads, and verification of spaces and installs.
- To keep the app secure, prevent fraud and fix faults.
- To contact you about your bookings, listings and account.
- To send offers and news, unless you turn them off in Account → Notifications.
Who we share it with
We share only the information each party needs:
- Other users: advertisers see your business name, address, opening hours, listings and ratings. Space owners see the advertiser's business name, ratings and ad. Other users never see your name, phone number or email address.
- Printing and delivery services we use to produce and ship your ad: the artwork, the space owner's business name and the delivery address.
- Stripe: card payments, refunds and charges.
- Wise: bank payouts.
- Google Firebase: sign-in, push notifications, and crash reports and usage statistics (only with your consent).
- Cloudflare: our server, database, file storage and email.
- Twilio: text messages.
- OpenStreetMap Foundation (Nominatim): the address or location you enter on our website's listing form, to place the space on the map.
- OpenRouter and Google: the text, logos and photos you provide to the AI image maker, to create the image.
- Apple and Google: AI image packs bought through their stores.
- OpenAI, OpenRouter and Google: the photos and text you upload or save, to check them against our content rules.
- AfterShip: parcel tracking numbers, when parcel tracking is used.
We do not sell your information. We share it with authorities only when the law requires it.
Where it is stored
Our providers may store your information in other countries, including the United States. We use providers that protect it to the standard the law requires.
How long we keep it
While your account is open. When you delete it, we delete your business, listings, photos, recordings, saved cards and sign-in. We keep payment records for bookings as long as tax and accounting law requires. Error reports are deleted after 30 days.
Your choices and rights
- See and change your name and business details in Account.
- Turn offers and news, and crash reports and usage statistics, on or off in Account.
- Allow or stop location, camera and notifications in your phone's settings.
- Delete your account with Delete account in Account.
- Ask us for a copy of your information, or to correct it: support@adinspace.com.
If you are not satisfied with how we handle a privacy request, you may complain to the New Zealand Office of the Privacy Commissioner (privacy.org.nz), or the privacy authority in your own country.
Changes to this policy
If we make a material change to this policy, we will notify you in the app before it takes effect.
Contact
Privacy questions or requests: support@adinspace.com.
See also our Terms of Service.